Shipping & Digital Delivery Policy

1. Digital Service Nature

RingMeds is a software application for Android devices. All services, free tier features, and optional RingMeds Plus features are delivered entirely in digital electronic form through the application.

2. Delivery & Fulfillment Mechanism

When a user purchases the 12-month prepaid RingMeds Plus package (₹19 / 12 months) inside the Android application:

• Immediate Server Fulfillment: Upon successful payment completion and authorization by Razorpay, the transaction is cryptographically verified by our server backend.
• Instant Account Activation: The digital entitlement is updated immediately in real time, granting your authenticated account instant access to all Plus features (custom ringtones, recorded voice reminders, 365-day history, and PDF reports).
• Electronic Confirmation: A payment receipt containing your transaction reference ID is issued by Razorpay directly to your email or SMS, confirming successful fulfillment.

3. Resolution of Delivery Delays

Digital delivery is typically instantaneous (under 60 seconds). However, delays may occasionally occur due to:

• Transient internet connectivity interruptions on the user's mobile device.
• Pending banking clearing or UPI authorization confirmations from the originating bank.

If your payment has succeeded but your Plus entitlement is not reflected within a few minutes, tap "Restore Purchase" inside the app or email our support desk at adityainnovationsgroup@gmail.com with your transaction details for immediate manual verification and activation.

4. Contact Us