Legal & Privacy

Privacy Policy

Effective Date: 1 January 2026 • Last Updated: 5 November 2026

This Privacy Policy describes how RingMeds ("we", "our", or "the Application") collects, uses, synchronises, stores, and protects information when you use the RingMeds Android mobile application and associated online services at https://nyaykey.site/.

1. Information We Collect

To deliver reliable medicine reminders and synchronize your schedule across your devices, RingMeds collects and processes the following categories of information:

A. Account and Authentication Information

When you create an account or sign in to RingMeds via Firebase Authentication, we receive your account identifier, email address, display name, and authentication tokens through:

  • Google Sign-In: Name, email address, Google account ID, and profile avatar URL provided by Google OAuth.
  • Email / Password Authentication: Your email address and securely hashed credentials managed by Firebase Authentication.

B. Medicine and Reminder Schedule Information

Information you configure inside the application to schedule alerts, including medicine names, dosage amounts, scheduled reminder times, dose frequency, special instructions (such as "take with food"), and reminder tags.

C. Medication Dose History

Logging of your reminder interactions: records of doses marked as taken, snoozed, or missed, complete with timestamps. Free tier users retain recent 7-day logs; RingMeds Plus subscribers retain up to 365 days of dose adherence history.

D. Voice Recordings and Audio Preferences

If you choose to use our custom voice reminder feature, the application records and uploads your designated voice audio clips so they can be played back during your scheduled simulated reminder calls. In addition, selected ringtone preferences are stored.

E. Personal Call-Screen Backgrounds

If you configure a personalized call screen background image, that image is stored and associated with your account profile to customize your reminder experience.

F. Payment & Subscription Information

When you purchase RingMeds Plus (₹19 / 12 months prepaid entitlement), the payment transaction is handled directly by Razorpay.

Payment Credential Security: RingMeds does NOT collect, handle, or store debit or credit card numbers, CVVs, expiry dates, net banking passwords, or UPI PINs. All financial transactions are securely processed directly by Razorpay (Razorpay Software Private Limited) following PCI-DSS compliant standards. RingMeds only receives and records payment reference identifiers (e.g. Razorpay Order ID, Payment ID, payment verification signature, and transaction status) strictly to activate and maintain your 12-month digital Plus entitlement.

2. How We Use Your Information

We use the collected information solely for the following legitimate operational purposes:

  • To provide, schedule, and execute simulated incoming-call reminders on your Android phone.
  • To play back your personalized spoken messages or recorded voice prompts upon answering reminders.
  • To compile and display your dose history and generate requested Physician PDF dose reports.
  • To authenticate your identity and restore your data when signing in across multiple or newly replaced devices.
  • To verify and maintain your prepaid 12-month RingMeds Plus entitlement status on our trusted server.
  • To deliver customer support and troubleshoot account or billing issues when contacted.

3. Cloud Storage and Synchronisation

Because RingMeds supports multi-device synchronisation and safe data backup, your information does not remain exclusively on your local Android device. User profiles, medicine schedules, dose logs, and entitlement records are securely synchronised and stored using Google Firebase (Cloud Firestore and Firebase Storage) in secure cloud facilities.

4. Third-Party Service Providers

We work with trusted industry-leading infrastructure partners who process data strictly under our instruction and standard security contracts:

  • Google Firebase (Google LLC): Cloud database hosting (Cloud Firestore), user authentication (Firebase Auth), media storage (Firebase Storage), and trusted backend functions.
  • Razorpay (Razorpay Software Private Limited): Secure Indian payments processing gateway for RingMeds Plus in-app transactions.

We do not sell, rent, monetize, or trade your personal or health reminder information to advertisers, third-party data brokers, or marketing networks.

5. Data Security and Access Controls

We employ administrative, physical, and technical safeguards to protect your personal information:

  • Encrypted data transit using HTTPS / TLS encryption across all client-server communications.
  • Strict Firebase Security Rules ensuring that users can only access and modify their own reminder records.
  • Server-authoritative signature verification for digital payment entitlements.

6. Data Retention

Your account information, medicine schedules, voice recordings, and adherence records are retained for as long as your account remains active, or until you submit a data deletion request. Payment transaction logs are retained for accounting and compliance purposes as required under applicable Indian laws.

7. Account and Data Deletion

You have the right to request the permanent deletion of your account and all associated personal data at any time:

  • In-App Deletion: If enabled in your app version, navigate to Settings > Account > Delete Account.
  • Web / Email Request: Visit our dedicated Data Deletion Guide or send an email to adityainnovationsgroup@gmail.com with the subject "RingMeds Data Deletion Request" using your registered email address.

Upon verification of the request, your profile, schedule, dose logs, voice recordings, and background pictures will be permanently removed from our active database within 30 days.

8. Children's Privacy

RingMeds is not directed to individuals under the age of 18 without parental or guardian oversight. If a parent or guardian discovers that a child has provided us with personal information without consent, please contact us for immediate data deletion.

9. Changes to this Privacy Policy

We may update our Privacy Policy periodically to reflect enhancements in the application, infrastructure adjustments, or legal obligations. When changes are published, the "Last Updated" date at the top of this document will be revised.

10. Contact Us

If you have questions, feedback, or privacy concerns regarding this Privacy Policy, please contact our support team:

RingMeds Support Desk
Email: adityainnovationsgroup@gmail.com
Operating Hours: Monday – Saturday, 10:00 AM – 6:00 PM IST
Web: https://nyaykey.site/contact.html