Data & Account Deletion

At RingMeds, you retain complete sovereignty over your personal data. You may request the permanent deletion of your account, medicine schedules, voice recordings, adherence logs, and profile records at any time.

Method 1: Direct In-App Deletion

If you have access to the RingMeds Android application on your device:

1. Open the RingMeds app on your Android smartphone.
2. Tap on the Settings icon located in the navigation bar.
3. Select Account Management or tap on your Profile card.
4. Scroll down and tap "Delete My Account and Data".
5. Confirm the prompt. Your user profile, medication schedules, voice recordings, and dose histories will be wiped immediately from our servers.

Method 2: Email Deletion Request

If you have uninstalled the application or cannot access your Android device, you can submit a manual deletion request by email:

What Happens When You Delete Your Account

Upon verifying your request, we initiate the permanent deletion process:

• Authentication Identity: Your Firebase Authentication user account is deleted, disabling future sign-ins.
• Medication Records: All medicine names, dose timings, dose logs, and adherence histories stored in Cloud Firestore are permanently wiped.
• Media & Voice Files: Any custom voice recordings or custom call backgrounds uploaded to Firebase Storage are deleted.
• Entitlement Records: Any remaining active Plus duration associated with the deleted account will be forfeited upon account closure.

Retention Exemptions

Certain billing and financial transaction records (such as Razorpay payment references and tax invoice details) may be retained for the minimum statutory period required by Indian financial and taxation laws. No personal medicine schedules or audio recordings are retained beyond your deletion request.

Assistance and Questions

For any questions or follow-up regarding data removal, please contact adityainnovationsgroup@gmail.com.