Customer Support
Contact RingMeds Support
Whether you have a technical question regarding scheduled reminders, need assistance with your RingMeds Plus 12-month entitlement, or wish to submit an account deletion request, our dedicated team is here to help.
Official Contact Email
adityainnovationsgroup@gmail.com
Direct communications for technical support, billing queries, and feedback.
Support Hours & Response
Monday – Saturday
10:00 AM – 6:00 PM IST
Expected turnaround: 24 to 48 business hours.
Guidelines for Quickest Resolution
To help us assist you as efficiently as possible, please include the relevant information in your message:
- For RingMeds Plus Entitlement / Billing Inquiries: Include your registered Google or Email sign-in ID, transaction date, and Razorpay Order/Payment ID.
- For Technical Issues: Mention your Android device model, Android OS version, and a brief description of what happened.
- For Account & Data Deletion: Send your request from your registered email address with the subject line "RingMeds Data Deletion Request".
Customer Notice: RingMeds does not solicit financial passwords, UPI PINs, or sensitive banking credentials. Always protect your confidential credentials.